I’m sorry to hear that and I'd love the chance to make sure you're satisfied with your purchase. I hope there isn't something on our site that led you to believe this was a different type of product.
In fact, here is the text directly from our FAQ page:
HOW STRONG/PROTECTIVE ARE THE PHONE CASES?
Our phone cases offer a realistic, limited amount of protection. They are designed to be slim fitting so as not to not add bulk or weight to your phone. They are designed to showcase the colorful fish designs. They provide scratch protection to the back and sides of your phone. They offer a reasonable amount of impact protection if dropped. However, they are not waterproof. They do not include a clear screen protector. They are not an enclosed unit like an OtterBox case. For most typical daily use, they will keep your phone safe, but you need to decide, based on the environment in which you plan to use your phone, if these cases are right for you.
In any case, I want to make sure you’re satisfied with your purchase. If you feel like this isn't the product you expected, please send me an email at firstname.lastname@example.org and we can make arrangements for a refund.
This case has fit my needs perfectly. It’s lite and durable. Have dropped it a few times and no scratch’s. Screen has not cracked either but can’t say it because of phone case for sure.
Just ok. Cover doesn’t go around the top or bottom.
Nice looking case! Good fit and seems to be of good quality, only negative is that it did take a little longer to arrive than promised.